emansil: (Default)
[personal profile] emansil
I need some technical assistance, if anyone can help.

I've about 200 books on my kindle which I cannot access any of. The system is telling me I'm critically low on storage. I've repeatedly, I mean repeatedly, gone through the process of archiving the contents. 10 seconds later it's all back again. I've turned the device completely off, and when I've reopened it hours later--it's again all back again. I've gone through different processes and I've removed all, I've cleared all, I've done everything and anything I can think of, and I still cannot access any of my books--downloaded or otherwise. I've googled opening up the space, followed directions, did exactly as it advised. and it's not working.


Now the thing that is must frustrating is when in the process of doing the 1-Tap archive process and I open "the view content" to see what i'm archiving or putting in storage, they are all fics from Ao3, some of them are listed multiple times--but--I can't actually access or open up any of them from the kindle, and they are the things that keep coming back again and again.

Now, the last time I was on the kindle a few months back I did have access to the majority of the books I've paid for--some of which I've even deleted to open up more space--now there's not a one I can open to read.

Please!!! can anyone offer assistance.

Oh, btw how's everyone doing?

Date: 2020-03-30 02:30 am (UTC)
lokifan: black Converse against a black background (Default)
From: [personal profile] lokifan
No idea, I'm afraid. I'd guess Amazon can help, either their tech support or the forums?

I'm doing sort of okay, which feels good overall.

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emansil

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